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WhatsApp Chatbot eBook: The Ultimate Guide to Building a Successful Chatbot About eBook In an era where customer experience is paramount, businesses need to find
Yogya Group is an Indonesian grocery mart brand. It operates one of the biggest supermarkets in the city of Bandung, Indonesia. The brand was looking to expand its online footprint.
Following were the key challenges mapped by Yogya Online;
➢ No digital marketing resources to spare
➢ Running too many promotions manually
➢ No central dashboard to measure campaign metrics
➢ No transparency in the customer journey
➢ Boosting new customer acquisition, conversion, and retention
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